Privacy Policy

Last Updated: 02/10/2025

Welcome to Solcon (“we,” “our,” or “us”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.solcon.co.in (the “Site”). Please read this policy carefully to understand our views and practices regarding your personal data and how we treat it.

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Site.

1. Information We Collect

We may collect and process the following information about you:

• Personal Information: This includes information that can personally identify you, such as your name, email address, phone number, and any other details you voluntarily provide to us via forms on the Site (such as lead generation or contact forms).
• Automatically Collected Information: When you visit our Site, certain information may be automatically collected, such as your IP address, browser type, operating system, referring URLs, pages visited, and other technical data. We use cookies and similar technologies to gather this information to improve your user experience.
• Financial Information: If you engage our services, we may collect necessary billing information (e.g., payment card details) for transaction purposes. This information is only used to process payments and is stored securely.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services, respond to inquiries, and fulfill requests.
• To process transactions and send you billing and payment-related information.
• To communicate with you about your account or transactions, updates to our policies, and other administrative information.
• To send you marketing communications, where permitted by law, which may include newsletters, updates, or promotional offers.
• To comply with legal requirements and protect against legal liability.
• To analyze usage trends and measure performance, which helps us enhance our Site and services.

3. How We Share Your Information

We may share your information with the following entities:

• Service Providers: We may employ third-party companies and individuals to help us operate our Site, provide our services, and perform Site-related services (e.g., hosting, analytics, customer service). These third parties have access to your information only to perform these tasks on our behalf.
• Business Transfers: In the event of a merger, sale, restructuring, or other transfer of assets, your information may be transferred as part of the assets of Solcon.
• Legal Compliance: We may disclose your information if required to do so by law or in response to a valid request by a governmental authority or public body (e.g., a court or a government agency).

4. Data Security

We take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. While we strive to use commercially acceptable means to protect your information, no electronic transmission or storage method is 100% secure, and we cannot guarantee its absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access and Correction: You may request access to the personal data we hold about you and correct any inaccurate information.
• Data Deletion: You may request that we delete your personal data, subject to certain legal exceptions.
• Opt-out of Marketing Communications: You can unsubscribe from our marketing emails by following the unsubscribe link in each email. Even if you opt out, we may still send you non-marketing emails related to your account or our business relationship.

To exercise these rights, please contact us at svb@solcon.co.in.

6. Cookies and Tracking Technologies

Our Site may use cookies, beacons, and similar technologies to improve your experience, understand usage, and customize content. You can adjust your browser settings to refuse all or some browser cookies. However, if you disable or refuse cookies, some parts of our Site may become inaccessible or not function properly.

7. Third-Party Links

Our Site may contain links to other websites not operated by Solcon. We are not responsible for the privacy practices or content of third-party sites. Please review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our Site is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we discover that we have collected information from a child under 13 without parental consent, we will delete that information promptly.

9. International Transfers

If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and where our central database is operated. By using our services, you consent to the transfer of your information to our facilities as described in this Privacy Policy.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are encouraged to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Solcon

Plot No. 32,
Shraddha Industrial Estate-2,
Near Cefone Ceramic,
At. Pipli Village,
Morbi-363 642 (Gujarat) INDIA.

Your use of our Site and services signifies your acceptance of this Privacy Policy. Thank you for trusting Solcon with your information.